Business intelligence (BI) software supports two primary functions as part of broader performance management issues faced by organizations. Whether in marketing, sales, finance, operations, or human resources, BI is focused first on information delivery and second on supporting the decision making through ad hoc query, analysis, and data modeling.
This whitepaper series is comprised of four deliverables discussing The QlikView Customer Experience:
- Success and Value From BI: The QlikView Customer Experience: This paper features data and anecdotes about the customer satisfaction, ease and speed of development, and ease of use for business users of QlikView.
- The TCO Of BI: The QlikView Customer Experience: This paper features data and anecdotes about the TCO of QlikView, relative to traditional BI approaches, categorized into software, services and hardware costs.
- Time to Value and ROI From BI: The QlikView Customer Experience: This paper features data and anecdotes about the ROI of QlikView, categorized into benefits from the time to value of QlikView, revenue and cash flow enhancements, operating cost reductions, productivity gains, and BI and reporting overhead reductions, as reported by customers.
- The IDC-QlikView Customer Experience: Survey Findings: An application developed by QlikTech to analyze the results of the joint survey.