3 Reasons Why BI Projects Fail
Posted on Thu, Jul 22, 2010
I read many articles and blogs related to Business Intelligence. Very often they are quite technical but one issue comes up regularly. That is – ‘Why do Business Intelligence projects fail?’
There are many articles that have reviewed this aspect of Business Intelligence and dozens of lists that go into some details of why they fail. When I reviewed as many as I could read it was clear that though they provide lots of lists they all came down to a few key elements.
From these lists the top three are:-
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There is no Executive support. Many consider this to be the most important aspect of any Business Intelligence project. If there is not active board level support for all stages of the project it will not be successful. A member of the senior management team must take responsibility for the project and manage the overall project to its conclusion.
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It is not easy to use. Users are not properly trained and do not understand what is being presented to them. Often this means that they think the data is wrong and they do not trust the information being given to them.
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There is poor IT support. Users need to have a direct link to IT support to ensure that issues are quickly resolved. This means that IT must have knowledge of the solution provide as well as the capability of the product itself.
I am not saying that if you address the above issues you will have a successful project but I would hope that you will have more chance of your Business Intelligence project working.
We at QlikPower worked very closely with our customers to ensure that Business Intelligence projects are successful. To find out more please go to our web site.
So much for the glass being half empty, the next blog will review why Business Intelligence projects succeed – the glass will be half full.